Privacy Policy

This privacy policy explains how we, Robusto.se, collect, use, and protect your personal data when you visit our website or make purchases with us. We value your privacy and the security of the information you share with us and comply with all applicable data protection laws.

1. Collection of Personal Data

We collect personal data to process your orders and provide you with a smooth customer experience. The information we may collect includes:

  • Name
  • Address
  • Phone number
  • Email address
  • Payment information, securely handled by third-party payment providers
  • Order history and preferences

We collect this information when you:

  • Create an account or make a purchase on our website
  • Contact our customer service
  • Subscribe to our newsletter or marketing communications

2. Use of Personal Data

The personal data we collect is used to:

  • Process and deliver your orders
  • Handle payments and ensure secure transactions via trusted payment methods
  • Provide you with support and manage any complaints or returns
  • Send you relevant information about your order status, deliveries, and offers, if you have consented
  • Improve our website and services, including analyzing user behavior to optimize the customer experience

3. Sharing of Personal Data

We do not share your personal data with third parties for marketing purposes without your consent. However, we may share certain information with:

  • Payment service providers to process payments
  • Shipping companies to deliver your goods
  • Authorities if we are legally required to do so

4. Security

We take reasonable security measures to protect your personal data from loss, misuse, and unauthorized access. All payments are handled through secure and encrypted payment systems, and we do not store your payment details on our servers.

We use SSL certificates to ensure that all communication between your browser and robusto.se is encrypted, protecting sensitive information such as passwords and payment details.

We employ malware protection that proactively scans for and removes harmful software to keep robusto.se secure from external threats.

We perform daily and weekly backups of robusto.se to guarantee that all data can be restored if needed.

Our hosting provider, Hostinger, provides 24/7 server monitoring and security measures including firewalls, up-to-date security modules, and protection against malicious attacks.

Our hosting provider, Hostinger, and robusto.se comply with the EU General Data Protection Regulation (GDPR) and other global data protection laws, ensuring customer data is handled securely and responsibly.

To guard against potential threats and unauthorized access attempts to our systems, we also use the following security plugins:

Stop User Enumeration: This plugin prevents unauthorized users from attempting to identify existing usernames on the site, a common tactic used in brute-force attacks. By blocking this activity, we minimize the risk of attacks targeting the login page.

Login Lockdown: The “Login Lockdown” plugin protects our login functionality by blocking IP addresses that make repeated failed login attempts within a certain time frame. This helps prevent brute-force attacks and keeps our login page secure.

In addition to these plugins, we ensure all plugins, themes, WordPress versions, and PHP versions on our site are automatically updated as soon as new releases are available. By keeping our systems up to date, we can provide the highest level of security for you as a customer and minimize the risk of vulnerabilities.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data, provided we are not legally required to retain it (e.g., for accounting purposes)
  • Withdraw your consent to marketing communications at any time

To exercise these rights, you can contact us by email at info@robusto.se.

6. Cookies

We use cookies on our website to enhance the user experience, analyze traffic, and remember your preferences for future visits. You can manage your cookie settings via your browser, but this may affect your experience on the site.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy as needed. Any changes will be posted on our website, and if they are significant, we will notify you by email or other appropriate channels.

8. Contact

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

Robusto.se
Email: info@robusto.se
Phone: +46 70 7913572
Address: Muraregatan 7B, 302 48 Halmstad, Sweden